These charges are based on the total weight of the order as
packed for shipping, and are calculated in US pounds.
The total weight of the product and packaging when packaged for
At this time, shipping charges are not determined
automatically. We will make every effort to contact customers
with the shipping quotes and total cost the next business day,
except for major holidays. Shipping quotes for orders received
on Friday, Saturday, or Sunday are normally e-mailed out for
customer approval on the following Monday or Tuesday. Please
note that we only charge actual shipping costs; there are no
additional handling, processing or packaging fees.
When We Ship:
Orders are normally shipped the next business day following
receipt of customer approval of shipping method and cost.
Customer approval of shipping cost and method is expected before
the payment is requested or charged, and before the order is
shipped. You will be contacted if an item is temporarily out of
Sales tax will be charged for items shipped to Washington
locations. The sales tax will be calculated at a rate of 8.4%
on the total for both the parts and the cost of shipping.
Please inspect packages immediately upon delivery. If your
package/product arrives in damaged/unacceptable condition,
refuse shipment and contact DeLorean Parts Northwest
If you are not satisfied in any way with a product from DeLorean
Parts Northwest, you may exchange or return the item within 30
days from the date the order* was shipped without incurring a
restocking fee. Products returned after 30 day deadline
may still be exchanged or returned for credit but they will be
subject to a 15% restocking fee. Merchandise that has been
damaged by any means other than during shipment to the customer,
altered in any way or is otherwise not fit for resale will not be accepted
for credit or exchange under any circumstances.
When an item has been returned in accordance with this policy, a
return credit will be provided for charge card purchases, and a
check will be provided for items purchased by check.
Shipping charges are not refundable. In addition, the customer must pay
return shipping unless it was our shipping error.
The customer is responsible for the condition of all returned
items. All merchandise returned to DeLorean Parts Northwest that
has been damaged, as a result of return shipping, will not be
credited or exchanged. To avoid this inconvenience, please
purchase insurance for all return packages.
If for any reason you need to return merchandise, you must
contact us prior to shipping it in order to receive proper
instructions and authorization. If possible, simply send your
return request as a reply to your shipping or order confirmation email.
Any returns received without prior authorization may be refused.
Custom work and Special Order Items are not generally
refundable. Please contact us for details on these items.